Terms & Conditions

Effective date: 29 March 2026

By creating an account or using Pepperlog, you agree to these terms. If you do not agree, do not use the app or website.

Eligibility

You must be at least 13 years old to use Pepperlog. If you are under 18, you confirm you have your parent or guardian's permission.

Your account

You are responsible for all activity under your account. Do not share your credentials or use another person's account. If you believe your account has been compromised, contact us immediately.

Your content

You own the content you create — logs, photos, ratings, and notes. By posting, you grant Pepperlog a non-exclusive, royalty-free licence to store and display that content for the purpose of operating the service. You can set any log to private at any time.

Data usage & monetisation

Pepperlog uses data from both public and private accounts for monetisation purposes. This data is limited to aggregate, non-personally-identifiable statistics such as food scores, ratings, and sentiment analysis. No names, locations, photos, or any other information that could disclose personally identifiable information (PII) will be used from accounts that are set to private.

Specifically, Pepperlog collects and processes aggregate data to:

• Train machine learning models that analyse user sentiment and food trends
• Power a marketing insights toolset for businesses, such as restaurants and food brands, based on aggregated and anonymised user sentiment and trend data
• Improve and personalise your app experience through better recommendations and features

At no point is individual user data shared with third parties in a form that identifies you. All data provided to businesses is presented in aggregate and cannot be traced back to any individual account.

What you may not do

• Post content that is illegal, harmful, abusive, harassing, or defamatory
• Impersonate another person or create fake accounts
• Spam or send unsolicited messages to other users
• Attempt to gain unauthorised access to other accounts or our systems
• Scrape or redistribute content from the service without permission

Child safety standards against CSAE

Pepperlog has zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). CSAE refers to content or behaviour that sexually exploits, abuses, or endangers children, including grooming a child for sexual exploitation, sextorting a child, trafficking of a child for sex, or otherwise sexually exploiting a child.

We comply with all applicable child safety laws and the Google Play Child Safety Standards Policy. Any content, account, or behaviour that violates these standards is prohibited and will be removed. Where required, we report CSAM to the relevant authorities and preserve evidence in line with the law.

Reporting CSAE or CSAM in the app. If you encounter content or behaviour you believe constitutes CSAE or CSAM on Pepperlog, report it from inside the app using the report option on the relevant log, comment, or profile, or by emailing support@pepperlog.com. Reports are reviewed promptly and confidentially.

Child safety point of contact. Questions about our CSAM prevention practices and compliance with this policy can be directed to our child safety contact at support@pepperlog.com.

Privacy

Your use of Pepperlog is governed by our Privacy Policy, which provides further detail on how your data is collected, used, and protected.

Disclaimers

The service is provided “as is” without warranties of any kind. Restaurant data sourced from Google Maps is provided for convenience — we are not responsible for its accuracy. We do not guarantee the service will be uninterrupted or error-free.

Liability

To the fullest extent permitted by law, Pepperlog is not liable for indirect, incidental, or consequential damages arising from your use of the service.

Termination

We may suspend or terminate accounts that violate these terms. You may delete your account at any time — see the Support page for instructions.

Changes

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance. Questions? Email support@pepperlog.com.